Frequently Asked Questions

Is all water the same?

There are three basic types of water: service grade water, working grade water, and drinking water. Service grade water is untreated, and should not be used for tasks within the home. Service grade water is typically used for watering lawns & plants, washing your patio or driveway, or other outdoor activities. Working grade water undergoes water treatments, and is safe to use inside your home. The typical household has working grade water. This water is used for washing clothes, dishes, and general household cleaning. The most pure water is drinking water. Drinking water can be consumed without the risk of immediate or long-term harm. Since 75% of the human body is made up of water, it is essential for you to use drinking water when you cook and drink.

If I get a water softener, will my water be salty?

Although there will be a slight change in sodium found in your water, the difference will be so small you will not be able to taste the difference between treated and untreated water.

What is hard water?

All water starts out as soft water, however, as it falls through the atmosphere and filters through rocks, sand, and soil, it picks up minerals from these objects. If your water has a high mineral content, it is hard water. Hard water minerals primarily consist of magnesium, calcium, bicarbonates, and sulfates.

How do I know if I have hard water?

Water hardness is confirmed by scale buildup on plumbing fixtures, by soap deposits on dishes and fabrics; hard water scale in your water heater and soap scum rings in sinks and bathtubs. The picture shown below shows a 6 MONTH OLD water pipe of a Kansas City, MO business.

Why do my washing machine, dishwasher, and other appliances have orange and brown stains?

Orange, Brown or black stains found in dishwasher or clothes washer are usually from high levels of magnesium. Magnesium that is dissolved in water can stain when the level is above .05mg/l. The dishwasher is a perfect machine to oxidize it because it heats it, agitates it and mixes the water with air. Manganese can also stain clothes in the washing machine, due to the same reasons. Furthermore, if bleach is added, staining is worse.

Why does my water small like rotting eggs?

Sulfur is a naturally occurring contaminant, which gives water a rotten egg odor or taste. There are no known health effects; however, sulfur is corrosive and can cause damage to your plumbing.

Do I need to test my water? How?

Yes; the test should include a minimum of hardness, iron, and pH. The Water Doctor has the equipment to test your water accurately and can also demonstrate the value of clean, soft water opposed to the cost of untreated water. To schedule a water treatment appointment, call us at 1-800-748-1420.